TRANSERA
Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls between callers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues by rerouting calls and communicating information between vari...
Cancelled · March 23, 2005 · 78593254 ·