Software as a service (SAAS) services featuring software for use in database management, for service desk management, for accounting, etc., and, if software is content- or field-specific, the content or field of use; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in software development, machine learning, facial and speech recognition, etc. and, if program is content- or field-specific, specify the content or field of use