Computer software, namely a database management system which allows a customer's on-premise personnel to create and manage site-specific information and to upload the information to the telephone company

Custom designed PC-based software program that alerts on-premises security personnel or other designated employees to 911 calls simultaneously with notification to the public safety answering point on the enhanced 911 network

Computer hardware for a 911 telephony application, namely a translation system which connects a public safety answering point to the emergency 911 telephony system