COMPUTER SOFTWARE AND COMPUTER PROGRAMS; DATA CARRIERS; COMPACT DISCS; MAGNETIC DISKS; AUDIO AND VIDEO TAPES; PARTS AND FITTINGS FOR THE AFORESAID GOODS; ALL OF THE AFORESAID GOODS RELATING TO MARKETING SUPPORTING AND SERVING CUSTOMERS, COMMUNICATIONS WITH AND MANAGEMENT OF CUSTOMERS, CONTACTS AND PROSPECTS; NONE RELATING TO ROBOTICS OR REMOTE CONTROL SYSTEMS