Software for customer relationship management, and software for platform infrastructures for customer contact centers, both in the field of telecommunications

TELEPHONY TOOL KIT, NAMELY COMPUTER SOFTWARE THAT ENABLES USERS TO PROGRAM AND INTEGRATE SOFTWARE APPLICATIONS USING A GRAPHICAL USER INTERFACE FOR USE IN WITH INTEGRATED INTERACTIVE VOICE AND FAX RESPONSE AND PRIVATE BRANCH EXCHANGE SYSTEMS

Web site hosting and design and programming of open source software

insurance underwriting and administration in the field of chronic health care

providing insurance applicant's personal medical history information to insurance companies