Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems

Computer software applications for remotely connecting to, monitoring, analyzing, viewing, and controlling computer and data networks and devices to assist with troubleshooting and for providing technical support; computer software applications for capturing screen shots of a remote computer, for logging information related to troubleshooting a remote computer, and for enabling communication between technical support and a user; computer software applications for providing information related...