"computer software and hardware" and "computer software and hardware for people-to-people, team-to-team, computer desktop communication and collaboration across enterprise network, private network, or Internet" and "computer software and hardware for secure instant communication via text, audio or video, and for secure data sharing, file transfer, data annotation, editing, inside enterprises or across enterprise boundary"

computer software for integrating personal productivity tools, featuring a word processor or spreadsheet software, with advanced electronic mail, workflow automation, document routing, computer conferencing, electronic reference libraries, database access and reporting, document management, and other tools to facilitate the flow of information throughout an organization and user manuals sold therewith