Downloadable electronic publications, namely, books, manuals, reference books, guide books, hand books, articles, illustrations, charts and diagrams for displaying data, on the subject of business management; downloadable software supporting business management, namely, software for collecting data and metrics and performing computations in order to increase and improve work place performance

Printed matter and publications, namely, books, manuals, reference books, guide books, hand books, [ articles, illustrations, charts and diagrams for displaying data, ] on the subject of business management

Business management services and business administration services in order to increase and improve the work place performance of corporate and unincorporated persons

Educational services and providing of training, namely, conducting courses, seminars and classes in the field of business management in order to increase and improve the work place performance of corporate and unincorporated persons