educational services, namely, conducting training classes, seminars, courses, and workshops [ conferences ], both on site and via global computer networks in the areas of job analysis, employee interviewing, and management and leadership skills related to employee retention, excluding psychometric testing services

printed material, namely, books, pamphlets, forms and course materials for education and training in the areas of job analysis, employee interviewing, and management and leadership skills related to the hiring process * excluding use for psychometric testing *

computer software programs, videocassette tapes, audio tapes, and cd-roms for technology-based education and training in the areas of job analysis, employee interviewing, and management and leadership skills related to the hiring process * excluding use for psychometric testing *

Educational services, namely conducting training classes, seminars, courses, workshops and conferences, both on site and via the global computer networks in the areas of job analysis, employee interviewing, and management and leadership skills related to employee retention * excluding psychometric testing services *

computer software programs, videocassette tapes, audio tapes, and cd-roms for technology-based education and training in the areas of job analysis, employee interviewing, and management and leadership skills related to the hiring process, excluding use for psychometric testing

Educational services, namely conducting training classes, seminars, courses, workshops and conferences, both on site and via the global computer networks in the areas of job analysis, employee interviewing, and management and leadership skills related to employee retention, excluding use for psychometric testing services