[ software for knowledge management; software for workflow and business process management; software for business policy management; software for capturing, storing, creating, editing, importing, distributing, searching, translating, viewing, sharing, reporting on, administering, organizing, managing, securing, and controlling access to data, information, and documents; software for finding and surfacing relevant data, information, and documents using artificial intelligence (AI) and for deli...

computer software for use in the creation, translation, annotation, management and distribution of documents and information internally within businesses

Technical support services, namely, to support customer service help desk implementation