Software as a service (SaaS) services using artificial intelligence (AI) and machine learning for searching, arranging, scheduling, engaging, coordinating, managing, and booking dining and hospitality services; software as a service (SaaS) services using artificial intelligence (AI) and machine learning for multi-modal communication, including interactive forms, chatbots, conversational agents, and voice assistants, to assist users in searching, arranging, scheduling, engaging, coordinating, ...