APPARATUS FOR RECORDING, TRANSMISSION OR REPRODUCTION OF DATA, SOUND OR IMAGES AND FOR THE RETRIEVAL, TRANSMISSION, ANALYSIS AND RECOGNITION OF INFORMATION COMPRISING SPEECH, VIDEO AND DATA SIGNALS, NAMELY, TRANSMITTERS, RADIO RECEIVERS, ELECTRICAL, ELECTRONIC, OPTICAL AND MAGNETIC BLANK STORAGE CARDS, COMPUTER CHIPS, BLANK COMPUTER TAPES, BLANK COMPUTER DISCS, BLANK CD-ROMS, SEMICONDUCTOR CHIPS, AND VOICE ANALYZERS; TELEPHONES, RADIO TELEPHONES, CALL ANSWERING MACHINES, SPEECH RECOGNITION AN...

Network monitoring services for unified communications systems using computer software to automatically route communications via customized routes to mobile phones, landlines, remote phone extensions, automated attendants, or ring groups, and also provides voicemail access and email delivery of voicemails, all in the event of a primary network outage