EDUCATION AND TEACHING, NAMELY, CONDUCTING SEMINARS AND WORK SHOPS, PERSONAL COACHING OF EMPLOYEES, AND STANDARDIZED CORRESPONDENCE COURSES VIA MAIL AND TELECOMMUNICATION SYSTEMS ON THE SUBJECTS OF BUSINESS MANAGEMENT AND WORK FLOW PROCESSES; PUBLICATION OF PRINTED MATTER, NAMELY HANDBOOKS, WORKSHEETS, PERIODICALS, MANUALS, AND PAMPHLETS FOR THIRD PARTIES