SOFTWARE ENHANCED CPCI HARDWARE PLATFORM FOR TELECOM APPLICATIONS; THE HARDWARE IS EMBEDDED WITH APPLICATION SPECIFIC SOFTWARE TOOLS AND TECHNOLOGY FOR BUILDING GATEWAYS, SWITCHES, CROSS-CONNECTS, MULTIPLEXORS ETC

COMPUTER APPLICATION PROGRAMS THAT PROCESS VOICE INFORMATION PASSING OVER INTERNET PROTOCOL NETWORKS, DELIVERED BY COMPUTER-READABLE MEDIA OR OVER A GLOBAL COMPUTER NETWORK

Apparatus for recording, transmission or reproduction of sound or images; data processing equipment, namely, computers; computer software and computer programs for use in customer relationship management; computer software and computer programs for communications services providers, namely, computer programs for collecting and processing data, for integrating the data, for analyzing the data using real-time analytics, for applying predictive analytics to the data, for determining customers' n...