Providing a web site featuring temporary use of non-downloadable software to be utilized independently by end users to extract data specific to client specifications, for brand and reputation management, customer service management and direct marketing purposes over the internet

Providing temporary use of non-downloadable software, namely, social interaction technology software to be utilized independently by end users as live agent technology and/or with data extracted and gathered through the monitoring of social media to extract data specific to client specifications for reputation monitoring and engaging, customer service monitoring and engaging, brand management monitoring and engaging and direct marketing purposes over the internet