Attorney and legal services; automated electronic consumer claim processing and attorney referrals via global computer networks

Computer software used to acquire and report information about mainframe applications for the purpose of research, audits and project management, in the form of history files and cross reference reports

Providing telephone and e-mail responses to incoming customers' computer-related inquiries, communications, and support requests at customer service call centers of others; computer consultation services, namely, designing customer service web sites for others and customer service software design for others

referral services in the field of real estate brokers and agents offered to the general public and to such brokers and agents