Analytical software, namely software for gathering, interpreting, and disseminating survey information in the fields of health care, market research, consumer products, customer service, human resources, telephony, and customer satisfaction; computer software used for disseminating information in the fields of health care, market research, consumer products, customer service, human resources, telephony, and customer satisfaction over wire and wireless systems, namely telephone, cable and Inte...

telecommunications services, namely, providing an integrated 800 service with caller identification and contact management via personal computers