Computer services, namely, providing non-downloadable software for enabling the testing, reporting, and management of performance and compliance in order to effectively track, manage and improve competencies over time along with providing methods of remediation for testing or incidents

Providing temporary use of a web-based software application for collecting third-party data used to evaluate the performance of clinical research sites

Downloadable computer software for enabling the testing, reporting, and management of performance and compliance in order to effectively track, manage and improve competencies over time along with providing methods of remediation for testing or incidents

Business monitoring services, namely, analyzing traffic data for websites of others to determine the quality of pay-per-click advertising programs over a global communications network