Technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts

Market research services, namely managing and monitoring the reputation and image of corporate websites

Computer software for use in monitoring other software applications, namely, software that allows users to view information concerning the health and performance of their web-based applications, and to isolate fault domains and bottlenecks associated with delivering those applications to end users, and manual, provided in hardcopy or electronic form, sold as a unit

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