Education services, namely, conducting classes, workshops, training courses, seminars, educational symposiums, educational conferences and educational exhibitions in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Training services, namely, provi...

Computer software, firmware and programs for use in marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, website development, middleware, web services, sales force automation and development in all fields of commercial, not-for-profit organizations and government activity; downloadable electronic databases in the field of marketing, surveying, customer satisfact...