COMPUTER SOFTWARE USED ON THE GLOBAL COMPUTER NETWORK TO CREATE ELECTRONIC SITES FOR MANAGING CUSTOMER RELATIONSHIPS, INCLUDING THE CREATION OF CUSTOMER-ACCESSIBLE DATABASES CONTAINING CONTACT INFORMATION, PREVIOUS SALES AND PURCHASES, ORDER MANAGEMENT, CUSTOMER PREFERENCES, CUSTOMER SUPPORT SERVICES, AND PRODUCT SPECIFICATIONS AND AVAILABILITY

COMPUTER SOFTWARE USED ON THE GLOBAL COMPUTER NETWORK TO CREATE ELECTRONIC SITES FOR MANAGING CUSTOMER RELATIONSHIPS, INCLUDING THE CREATION OF CUSTOMER-ACCESSIBLE DATABASES CONTAINING CONTACT INFORMATION, PREVIOUS SALES AND PURCHASES, ORDER MANAGEMENT, CUSTOMER PREFERENCES, CUSTOMER SUPPORT SERVICES, AND PRODUCT SPECIFICATIONS AND AVAILABILITY

computer software company providing customer interaction over the global computer network

ELECTRONIC TRANSMISSION OF DATA AND DOCUMENTS IN THE FIELD OF DIELECTRIC RESINS VIA COMPUTER TERMINALS