TELECOMMUNICATIONS SERVICES, NAMELY, PROVIDING TELEPHONE LINE CONNECTIVITY BETWEEN COMPUTER USERS AND TECHNICAL SUPPORT SERVICES PROVIDED BY OTHERS IN ORDER TO FACILITATE LIVE COMMUNICATION BETWEEN CUSTOMER SUPPORT AND THIRD PARTIES VIA COMPUTER OR TELEPHONE CONTACT

manuals for computer programs used in searching databases and generating database reports

computer programs prerecorded on tapes, disks, diskettes, cartridges, cassettes and other machine readable media for use in searching databases and generating database reports

computer software programs