Educational and training services, namely, conducting classes and workshops for organizations for developing customer service skills

Providing business consultation and management services to others in the fields of evaluating, training and preparing customer service representatives

Computer software featuring information and exercises in the field of customer service for interactively training and preparing customer service representatives

Providing on-line training resources in the field of sales, sales management, and leadership with respect to disruptive technologies

Consulting in the field of sales methods, sales management, and sales improvement

Developing customized software in the field of sales, sales management and leadership for others