Platform as a service (PAAS) featuring computer software platforms for improving sales representatives conversations by creating prioritized messages, sales call templates, voice mail scripts, and emails; Software as a service (SAAS) services featuring software for improving sales representatives conversations by creating prioritized messages, sales call templates, voice mail scripts, and emails

Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device