integrated suite of software applications for client's business processes supporting sales, marketing, customer service, quality and office productivity tools, including an executive information system providing timely access to key business indicators known as meters

computer programs for use in testing graphical user interfaces; computer programs for use in testing code coverage of a software developer's test; computer programs for use in simulating test application scenarios; computer programs for use in recording applications' behavior to capture scenarios that warrant further testing; computer programs for evaluating test applications for use in the field of computer software development