Printed forms, namely, structured interview forms used to interview job applicants over the telephone to determine verbal communication skills, namely, pace, volume, sound quality, enunciation, and command of the language; printed interview forms, printed instruction sheets, and audio compact discs, all featuring information for determining verbal communication skills, namely, pace, volume, sound quality, enunciation, and command of the language, all sold and used as a unit for training inter...

structured interview forms used to interview job applicants over the telephone to determine verbal communication skills, including pace, volume, sound quality, enunciation, and command of the language; interview forms, instruction sheets, and audio cassette tapes sold and used as a unit for training the interviewers

Computer software for training others in the technical operation of telephones