Software as a service (SAAS) services featuring software for use primarily by businesses in decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses in decision managemen...

Computer software for customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service reque...

[ COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT AND CONTACT MANAGEMENT, namely, SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE RE...

COMPUTER PROGRAMS PRERECORDED ON DISKS, TAPES, AND ELECTRONIC MEDIA

Data Processing Services

Providing information in the field of computer software for business use by means of an Internet web site; providing temporary use of online non-downloadable software for use in obtaining information on computer software development, for use in obtaining technical information pertaining to computer software, for use in obtaining information about marketing computer software and for use in obtaining information on training and certification in the field of computer software