Downloadable cloud-based computing operating software for use in providing help desk, customer service management, management of customer relations and electronic communications

Provision of online forums for transmission of messages among computer users concerning cranes and lifting equipment; providing user access to global computer networks concerning cranes and lifting equipment; providing access to database information via global computer data networks concerning cranes and lifting equipment; providing access to the Internet for purposes of connecting users to providers of content, websites and portals concerning cranes and lifting equipment