Software-as-a-Service (SaaS) services featuring software for use in collecting, analyzing and/or reporting real-time customer feedback, comments, and data concerning a consumer's experience with websites, web-based applications, mobile applications, mobile platforms, brick-and-mortar properties, at the point-of-sale, and with individual products and services; Technical support, namely, troubleshooting and/or monitoring of computer software for real-time customer feedback

Conducting advertising and marketing studies for web sites for others

Computer software to monitor web sites for others