Business consulting services relating to business process re-engineering of marketing, sales, finance and administration, and services organizations

Computer middleware software for development and maintenance of computer networks and for use in connection with hardware and software operations management

Technical support services, namely, providing technical advice and troubleshooting of computer software

Training services in the field of computer software development; Training services in the maintenance of middleware software for use in connection with computer networks, hardware, and software operations management

Computer manuals for use with computer software