COMPUTER SOFTWARE, CUSTOMIZED TO OFFER INTEGRATED FUNCTIONALITY, USED TO DESIGN, IMPLEMENT AND MANAGE WEB SITES THAT FEATURE MARKETING, SALES, ORDER FULFILLMENT, AND CUSTOMER SERVICES; AND USED IN THE FIELD OF ELECTRONIC COMMERCE FOR PERFORMING ELECTRONIC BUSINESS TRANSACTIONS VIA A GLOBAL COMPUTER NETWORK; AND INSTRUCTION MANUALS SOLD THEREWITH AS A UNIT