Computer software used for computer network management, namely, network monitoring, alerting, reporting, fault management, performance management, service-level agreement management, configuration and device management, and security management; computer software for packet-level network traffic analysis; and computer software for network intrusion detection and notification

Computer software used for computer network management, namely network monitoring, alerting, reporting, fault management, performance management, service level agreement management, configuration and device management, and security management; computer software for packet-level network traffic analysis; and computer software for network intrusion detection and notification

Coordination of Billing and Customer Services Information

computer hardware and software, and instructional manuals and videos sold therewith, used for tracking and recording product inventory and product utilization