SOFTWARE TO AUTHOR, MANAGE, MONITOR, REPORT AND TRACK PERFORMANCE OF SERVICE LEVEL AGREEMENTS, BUSINESS SERVICE MANAGEMENT AGREEMENTS AND INTERNAL OBLIGATION AGREEMENTS, NAMELY, CUSTOMER AGREEMENTS, SUPPLIER CONTRACTS, UNDERPINNING CONTRACTS AND OPERATIONAL LEVEL AGREEMENTS

Computer software designed for a service provider and enterprise company to enable the creation and management of multiple performance, productivity and service level agreement metrics

COMPUTER SOFTWARE DESIGNED FOR A SERVICE PROVIDER TO ENABLE THE CREATION AND MANAGEMENT OF MULTIPLE SERVICE LEVEL AGREEMENTS

A SERVICE WHICH ALLOWS AN APPLICATION SERVICE PROVIDER THE ABILITY TO MONITOR, ANALYZE AND MANAGE THOSE SERVICES WHICH IT PROVIDES