COMPUTER HARDWARE; OPERATING SYSTEM SOFTWARE FOR COMPUTERS AND SERVERS; COMPUTER SOFTWARE FOR USE IN CONNECTING DISPARATE COMPUTER SYSTEMS, SERVERS AND STORAGE DEVICES; COMPUTER SOFTWARE FOR MANAGING HARDWARE, SOFTWARE, AND PROCESSES THAT EXIST WITHIN AN INFORMATION TECHNOLOGY ENVIRONMENT; COMPUTER SOFTWARE FOR PROVIDING AN OBJECT CACHING FRAMEWORK FOR DATA SHARING AND IMPROVING SCALABILITY AND PERFORMANCE; AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH