Providing an online computer database featuring non-downloadable operating manuals and other information for in vitro diagnostic laboratory instruments and related software; providing technical support services for in vitro diagnostic laboratory instruments and systems, namely, troubleshooting in the nature of diagnosing problems with in vitro diagnostic laboratory instruments and associated software, firmware and hardware; providing monitoring services for in vitro diagnostic laboratory equi...

Providing an online computer database featuring non-downloadable operating manuals and other information for in vitro diagnostic laboratory instruments and related software; providing technical support services for in vitro diagnostic laboratory instruments and systems, namely, troubleshooting in the nature of diagnosing problems with in vitro diagnostic laboratory instruments and associated software, firmware and hardware; providing monitoring services for in vitro diagnostic laboratory equi...