Software as a service (SAAS) services featuring software using Artificial Intelligence (AI) for use as an Intelligent Virtual Assistant (IVA) that offers, through a combination of natural language processing (NLP), natural language understanding (NLU), machine learning, and generative and conversational AI, the ability to recognize human speech, understand the intent behind it, and respond in a way that mimics human conversation, and access and process via the Internet thirdparty sources of i...