Business services, namely, tracking and monitoring of incoming and outgoing call volume in response to advertising ads and service inquiries for business purposes; Marketing and business analysis services, namely, searching and extracting business data metrics from customer service calls, and recording business data metrics using the scorecard system for business purposes; processing telephone inquiries regarding advertised goods and services

Downloadable computer software for purpose of analyzing data for office, furniture and technology dealers

Financial services via global computer network; interactive services, namely, providing customized financial information via personalizable and reusable templates