Computer consulting services regarding the creation, design, development and maintenance of sites on servers accessible via a global computer network; technical support services, namely, troubleshooting of computer software problems, via telephone, e-mail, global computer networks and in person, providing technical information, customer assistance, and installation of computer software enhancements, updates and tools

Computer software programs used to create, operate, develop, design and manage sites on servers accessible via a global computer network, and user's manuals and instructional materials sold therewith