Application service provider (ASP) featuring software used to manage customer and client contacts, manage and execute marketing and customer service messages and customer alerts and announcements in the field of customer participation management and customer relationship management; application service provider (ASP) featuring software for generating reports and sending event-based notifications; and technical support services, namely, troubleshooting of computer software and hardware problem...

Electronic mail and voice mail services; delivery of messages by electronic transmission; electronic transmission of data and documents via computer terminals; electronic customer participation management and customer relationship management services, namely, electronic transmission of data by way of an automated system that provides multi-channel alert and response technology that uses enterprise-level data to allow companies to exchange, manage and track personalized and customized informat...

Customer relationship management services, namely, providing information regarding customer support, sales and marketing, via instant messaging systems, the Internet, telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facsimile machines and electronic mail; business consulting in the field of customer service and relationship management services; consulting services in the field of customer relationship management; business consulting an...

Participation management and customer relationship management software and hardware, and printed documentation relating thereto sold as a unit; electronic voice processing unit for routing, recording and playing back multiple voice messages and transactions for multiple users

communications services, namely, electronic transmission of information and data via a global computer network; voice mail services; facsimile services; paging services; instant messaging services; and electronic mail services