Health care information services accessed via telephone and global computer networks, namely, providing one-on-one medical counseling to health care consumers, providing information on health issues to health care providers and consumers

health care directory services for enrollees in various health plans

health information service accessed by telephone by individuals enrolled in a health plan, the health information service provides counseling (i.e., one-on-one counseling by nurse/health care professional and caller) a audio health library and physician referral service

computer software used to facilitate health care utilization review, and medical case management