COMPUTER SOFTWARE USED TO SEARCH, RETRIEVE, CONFIGURE, EDIT AND FORMAT DATA INFORMATION AND USED TO PROVIDE USERS WITH THE EDITED DATA INFORMATION IN THE FIELD OF CUSTOMER RELATIONSHIP MANAGEMENT; GENERAL PURPOSE DATABASE MANAGEMENT SOFTWARE; COMPUTER SOFTWARE USED TO SEARCH, RETRIEVE, CONFIGURE, EDIT AND FORMAT DATA INFORMATION AND USED TO PROVIDE USERS WITH THE EDITED INFORMATION IN THE FIELDS OF MARKET RESEARCH AND MARKET ANALYSIS