COMPUTER SOFTWARE FOR USE OVER TELECOMMUNICATIONS NETWORKS, NAMELY, COMMUNICATIONS SOFTWARE FOR USE IN TRANSMITTING MESSAGES, DATA AND MULTIMEDIA INFORMATION OVER A GLOBAL NETWORK; CLIENT SERVER, WEB-BASED AND TELEPHONY SOFTWARE FOR USE IN SELECTING, MANAGING AND TRANSMITTING PUBLIC AND PRIVATE INFORMATION, NAMELY PUBLIC INFORMATION FROM WEB SITES ON THE INTERNET AND/OR PRIVATE INFORMATION FROM CORPORATE DATABASES; COMMUNICATION SOFTWARE FOR AUTOMATING, MANAGING AND CUSTOMIZING THE DELIVERY O...