[ COMPUTER SOFTWARE, namely, COMPUTER SOFTWARE FOR THE DEVELOPMENT, MANAGEMENT AND AUTOMATION OF ONLINE COMMUNICATIONS IN THE FIELDS OF CUSTOMER SERVICE AND SUPPORT, SALES AND MARKETING ]

Computer software for protecting computers against viruses, downloadable software for use in protecting computers against viruses, and prerecorded floppy disks containing computer software for protecting computers against viruses

computer software which allows users to perform telephony and data collaboration functions over computer communications networks