Providing online non-downloadable virtual assistant software using artificial intelligence (AI) for answering, routing and responding to phone calls; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for answering, routing and responding to phone calls; Application service provider (ASP) featuring application-to-person (A2P) software for use in one-way text message communication from businesses to former and current customers; Softwar...