recorded and downloadable computer programs and software for purposes of assessing, measuring, managing and improving information technology (IT) networks and connected device performance and end-user computing and experience; recorded and downloadable computer programs and software for providing data and analytics, tools and functionality to assess, measure, manage, prevent and resolve disruptions to information technology (IT) networks and connected devices and for improving and advancing n...

Downloadable computer and electronic game programs that may be accessed via the internet, smart phones, and wireless devices