BUSINESS MANAGEMENT CONSULTING IN THE AREAS OF CONTINUOUS IMPROVEMENT OF PRODUCT AND SERVICE QUALITY, PROBLEM SOLVING, IDENTIFYING AND MEASURING CUSTOMER ATTITUDES ABOUT PRODUCT AND SERVICE QUALITY BY USE OF CUSTOMER OPINION POLLS, QUALITY SYSTEM DOCUMENTATION, QUALITY SYSTEM AUDITING, CORRECTIVE ACTION TO ELIMINATE PRODUCT AND SERVICE DEFECTS, MANAGING CUSTOMER SATISFACTION, AND PROJECT MANAGEMENT IN ALL AREAS OF QUALITY SYSTEMS, DEVELOPMENT OF STATISTICAL PROCESS CONTROL PLANS FOR MANUFACTU...