custom computer software for use in troubleshooting customer inquiries concerning the products and services of various other companies for use by entities using a multiple user global communications network

INTERNET SERVICES AND CONSULTATION, NAMELY, WEB HOSTING AND ELECTRONIC COMMERCE

TELECOMMUNICATIONS SERVICES, NAMELY, PROVIDING ENCRYPTED ELECTRONIC MAIL, INTERNET-BASED VIDEO CONFERENCING, AND INTERNET-BASED TELEPHONE CONFERENCING SERVICES TO OTHERS, INCLUDING TRANSMISSION OF DATA, VOICE, AND VOICE AND DATA