COMPUTER SOFTWARE AND DOWNLOADABLE COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF INTERNAL BUSINESS RELATIONSHIPS, NAMELY, INTERNAL COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK, INTERNAL CONTACT MANAGEMENT, NAMELY, STORAGE OF INTERNAL PERSONNEL INFORMATION AND ADDRESSES, CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS, RECORDING OF INTERNAL INTERACTION, MAINTENANCE OF A COMMUNICATIONS LOG, AUTOMATIC GENERATION OF FOLLOW-UP ACT...