INTERACTIVE TELECOMMUNICATIONS AND INFORMATION SYSTEMS COMPRISED OF COMPUTER SOFTWARE AND COMPUTER HARDWARE FOR PROCESSING TELEPHONE CALLS AND DATA COMMUNICATIONS ACROSS A COMMUNICATIONS NETWORK, INTERACTIVE VOICE RESPONSE COMMUNICATIONS, GRAPHICAL TELEPHONY APPLICATION DEVELOPMENT, INBOUND/OUTBOUND CALL DISTRIBUTION AND ENHANCED TELEPHONY SERVICES

Interactive telecommunications and information systems comprised of computer software and hardware for processing telephone calls and data telecommunications across a communications network, interactive voice response communications, graphical telephony application development, inbound/outbound call distribution and enhanced telephony services