Printed instructional materials in the fields of computers, computer software, telecommunications, computer telephony, interactive telecommunications, interactive voice response communications,graphical telephony application development and/or enhanced telephony services

telecommunications services, namely, interactive voice services for automated telephone call processing

COMPUTERS AND COMPUTER PROGRAMS

COMPUTER KEYBOARD, DISPLAY, AND COMPUTERPROGRAMS

Computer software for enabling and managing software applications for processing telephone calls and data telecommunications across a communications network, for interactive voice response communications, for graphical telephony application development, for outbound call distribution and for enhanced telephony services

INTERACTIVE TELECOMMUNICATIONS AND INFORMATION SYSTEMS COMPRISED OF COMPUTER SOFTWARE AND COMPUTER HARDWARE FOR PROCESSING TELEPHONE CALLS AND DATA COMMUNICATIONS ACROSS A COMMUNICATIONS NETWORK, INTERACTIVE VOICE RESPONSE COMMUNICATIONS, GRAPHICAL TELEPHONY APPLICATION DEVELOPMENT, INBOUND/OUTBOUND CALL DISTRIBUTION AND ENHANCED TELEPHONY SERVICES

INTERACTIVE VOICE RESPONSE COMPUTER SOFTWARE AND HARDWARE

INTERACTIVE TELECOMMUNICATIONS AND INFORMATION SYSTEMS COMPRISED OF COMPUTER SOFTWARE AND COMPUTER HARDWARE FOR PROCESSING TELEPHONE CALLS AND DATA COMMUNICATIONS ACROSS A COMMUNICATIONS NETWORK, INTERACTIVE VOICE RESPONSE COMMUNICATIONS, GRAPHICAL TELEPHONY APPLICATION DEVELOPMENT, INBOUND/OUTBOUND CALL DISTRIBUTION AND ENHANCED TELEPHONY SERVICES

Interactive telecommunications and information systems comprised of computer software and hardware for processing telephone calls and data telecommunications across a communications network, interactive voice response communications, graphical telephony application development, inbound/outbound call distribution and enhanced telephony services